I bought a fridge freezer from Curry's and was specifically asked if about access. I notified them that there were 8 steps leading to our front door. After two texts and on the morning of the delivery I received a call from the driver who informed me that they don't carry any appliance bigger than a standard freezer more than 3 steps up. I also paid to have my old fridge freezer taken away. The driver kindly informed me that unless it was at street level it would not be taken. The service I was sold in store was incorrect and on phoning curry's, the answer given that it was pot luck whether you get two strong guys or two skinny guys and they would risk assess it on arrival. I already knew the answer to that from the driver call. I was informed that if the first driver refused to place my purchase in my property another might decide different. On asking when that might be (again pot luck) Customer services couldn't say as the delivery was incomplete! Tell me about it! Don't bother with this lot which is a part of Curry's. Don't bother with Curry's either. Completely misleading selling of goods with very poor customer service.