Curry's PC world encourage their sales team to lie to customers. I was told that if my item breaks on an accidental warranty it will either be fixed, replaced or refunded. No one mentioned how they only refund part of the price to make up for the "specs" of the product. After arguing that the RMS of the speaker that I was being offered is much lower, they told me that because the RMS was not listed by the manufacturer therefore it did not count towards the specs they had to match. They agreed that the specifications they had offered me were inferior and decided to recommend me a Panasonic speaker for my Sony one which looked even more inferior. They don't care about matching the brand and they don't care about the actual specs of the product. All they care about is signing an accidental warranty contract to meet their sale goal even if it means lying to the customers.
Going around their shop, I realized that this was a recurrent thing they did. Whenever advertising accidental warranty they never mention the vague T&S they have.
In summary, if you pay for accidental warranty on a £600 TV, expect £200 back if it breaks two or three years later or a sub-optimal replacement
5 years ago
Currys has a
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