I had to give one star to be able to write a review; there is no option for a minus. I ordered and paid for a washing machine by phone having had problems with the website. All progressed only to receive an email one minute later stating that the order was cancelled. Telephone to ask why "security issues" no further information apart from it was probably my card company. Checked bank account later and the payment was on debit card pending. Bank said no problems with the payment. Following day and yet another half hour wait I was told refund would be made within 24 hours. Three days later and I am still waiting for the payment to be refunded. Knowing how chaotic they are I have blocked any future transaction with Currys. It was only when I was into this problem that I remembered that I had an identical problem some weeks earlier when attempting to purchase a computer. Non delivery of computer and no notification; "security issues". I even received a request for feedback on my purchase!! What purchase. The computer was purchased from another provider without problem. I have now blocked any payment to Currys from my credit card as I will never visit their store let alone make a purchase.