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Mrs B Kelly
Called into my local Curry’s at Teesside park today to purchase a Dyson Hoover and a set of telephones. Picked up a twin set of phones it stated they were reduced to £28.99 saving 40.00 on original price. Checked the price ticket matched the product code on the box and they did. Off I went to the till. The price for phones came up as 48.99. I said to the girl I would go bk and check the price again as I was sure it said 28.99. I went bk checked again and yes it said 28.99. On returning to the till with the price ticked to show her another lady was waiting. She looked at the label and proceeded to read through it. She then said to me I’d picked up the wrong item as the barcodes don’t match. I pointed out I don’t read barcodes as a customer I look at the description and the price and were the product is placed. I pointed out the product code on the box matched the product code on the price label. She just looked at me and said it’s the wrong set of phones. So I cancelled the sale of the hoover and the phones and said I would shop elsewhere. Somewhere I could be more confident the price it was showing was actually what I was going to pay. In this present climate of internet shopping I can go anywhere and spend my money but I do like to shop in store and support local jobs etc. With poor customer service and poor pricing policy’s it makes this more difficult. I have now ordered on line. Curry’s just unwilling too help in any way
5 years ago
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Currys has a 2.0 average rating from 3,454 reviews

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