Recently I visited a branch of Currys/PCWorld. I only expected to be 20 minutes or so, but the transactions took almost 2 hours. A week later I received a penalty notice from the firm that administer the car park. Naturally I appealed on the grounds that I was in the shop at the time. (There are signs saying maximum stay one and a half hours etc, but not surprisingly I didn't notice - why would I?). Appeal refused, so I went into the store. Not interested, saying the rules are the same everywhere, and anyway they have no control over (their own) car park. Wrote to Customer Services – same answer. Wrote to Chief Executive telling him that I will never use Currys/PCWorld again. He hasn't seen fit to reply. It beggars belief that any company would fine you for parking while in their store.