Currys PC world High St Birmingham. I can only describe the service as unbelievably dreadful. Went to collect a laptop reserved online. Asked member of staff where to collect a reserved laptop from. He pointed to the queue and said ‘wait there’ I stood with another 5 people as there was one cashier (Kam) a rather abrupt individual who when asked if there was anyone else to help on the tills aggressively advised “no it’s just me”. Waited my turn got to Kam to be advised “you’re at the wrong till you get laptops upstairs” no offer to call upstairs or apology just straight onto the next victim (customer). I then spoke to the stand in Manager Phil who apologised and proceeded to tell me the stores problems with under staffing... maybe he should tell his regional manager, I really was the wrong person. Went upstairs to collect (I thought) the laptop only to be told I pay upstairs BUT they take it downstairs to the collection desk and I’d have to go back downstairs to actually get the laptop... WHAT?? This bunch of clowns had me go back downstairs to the collection desk to queue again for a laptop a joker had just carried downstairs that I paid for upstairs... hope you’re keeping up! Totally bizarre hill billy service... I will avoid this store totally nuts!!