Despite Currys offering good products, the service at the store is appalling. I shopped at the Currys store in Hemel Hempsted, the Apsley Mills Retail park and needed to buy a hoover. The product knowledge given by the assistants was poor and the service was also poor. In addition, having been told that I would be informed of the product arriving in the store, I had to make multiple calls through the call center to enquire whether the product had arrived in the store and I was charged for these calls ( 0300 number), which weren't short as I was put on hold. Irrespective of it being Black Friday weekend, my experience of this store in Apsley is not great. Given the fact that assistants are always milling around, they should spend the time to acquaint themselves with the products they sell. I am in the habit of giving positive reviews, so it is with regret that I am really not happy with the service and training of the staff at the Currys store in Apsley, Hemel Hempsted. Please train your staff and give a better service overall.