I wish I had researched this popular retailer before committing to buy an e-voucher. I tried to buy three Echo dots via the web, and my order cancelled. There are limited options for e vouchers, so I tried again to have the items delivered to a store. After accepting the order..it was cancelled again. So I went in store and sought help from their staff. So they put the order in from their computer for a store delivery.... guess what, the order was cancelled yet again. When I asked why, they stated 'fraud'.? So not even their own staff can order anything with an e voucher. Been on hold for over 20 mins and counting, and I see no end to this. The items are now out of stock and no doubt will go back to normal retail price. so I spoke to customer services who put me through voucher team, which doesn't exist, so I was put back to customer services. so there is no answer as to why I cannot use an e voucher and now trying to get my money back. My advice, use a different retailer. And avoid vouchers or gift cards at all costs!!