I ordered an early Christmas present from Currys on the 28th of November, confirmation of order was imminent with the expected delivery of 5 working days by the 5th of December confirmed as per the website. Waited on the 5th of December for the delivery. It never showed. As it was a Black Friday deal, I thought it maybe a little late. So on the 6th in the evening I popped into Currys showed them my emails of confirmation and asked if they knew anything as I haven’t even had a dispatched email. They told me as it’s coming direct from the supplier, I would need to contact them but are closed now until Monday morning. I called remmington Monday and they were confused on why Currys told me to contact them as it is illegal under GDPR for them to give remmington my details. The order is with Currys. Calling Currys after that call after being in a queue for over half hour, they informed me they will email and I will expect correspondence within 24 hours. 48 hours later (exactly a week after the expected delivery) I chase them again; where I was told exactly the same thing. By now the item has sold out EVERYWHERE including on the direct supplier website Still no communication from Currys AT ALL. The only emails I have are the confirmation order and the one to say they are preparing item for delivery. Thursday the 12th December 10 working days after the order was placed. The delivery time is now on more than double the expected delivery. I call again another 30 mins in the queue where I’m told I should expect a dispatch email in 48 hours time bringing that to Saturday the 14th December.... I’m writing this review on the 16th of December still with NO COMMUNICATION from Currys at all. Nothing to tell me it may delayed. Sorry we are out of stock. Nothing. I’ve been told that there’s stock allocated to me after I stressed that it’s out of stock on the Currys website and on Remington, but I was assured I have stock. Christmas post stops in 5 working days. The time it takes for an expected delivery and I’m still being told to wait. I’m sorry Currys. This is disgusting. Your website states you’ll communicate if there’s any delay. I have had to call numerous times and I’m still no further than I was on the 28tj November except I’m not able to give as an early present. And out of pocket. Livid isn’t the word.