I placed an order for a JVC - LT-40C890 40" Smart 4K Ultra HD HDR LED TV on 28 November, when it arrived it didn't have all the apps installed as stated online. ITV Hub, All 4 and My 5 were missing. It took 3 attempts of phoning, waiting on hold for up to an hour each time to get through to the online team. I was told that they would get it lifted and a replacement (SHARP - 2T-C40BG5KG2FB 40" Smart Full HD LED TV) would be sent out. When DPD came out to lift the TV they refused to lift it as they said there was no label on it even though they were supposed to bring a label with them. I then arranged for them to lift it a 2nd time which they didn't even turn up. I phoned the online team again and as before I was put on hold for up to an hour and it took 2 attempts to get through. The TV was finally lifted on the 9 December. I waited onto the 13 December to get a message of when the replacement TV would be arriving. I phoned again on the 13 December, again it took 2 attempts to get through to the online team. I was told there still was no record of the TV being returned. The replacement TV arrived on Christmas Eve, but when I tried to put it on my wall bracket it was the wrong vesa size. Again the incorrect information was on the website. It stated on the website that the SHARP - 2T-C40BG5KG2FB 40" Smart Full HD LED TV was vesa mounted 200 x 200 but when it came it was 200 x 300. Not only have I been without a TV for all this time but now I would be without one over Christmas. I have purchased items from Curry's in the past, but sadly I have to say that I am very disappointed in the service that I have received from Curry's.