I went into Curry's PC World in Central Milton Keynes on a quiet Monday lunchtime last week, 13th January, with the intention of spending a considerable amount of money, approximately £1,000, on a brand new laptop. There seemed to be plenty of staff loitering about, far more than customers. I spent over half an hour browsing around at various laptops whilst nearby there remained clusters of staff in groups of three totally ignoring me, seeming more interested in talking about their private lives and what they had been getting up to. The fact that a potential customer was virtually next to them requiring possible assistance seemed irrelevant. Literally paid to do nothing it seemed. I deliberately decided to see just how long it would take anyone to actually start doing their job but alas I was ignored the entire time, despite spending considerable time viewing in the laptops area. I also noticed other customers being ignored completely too. I was quite shocked by such a low level of competence from staff at this branch. Infact if I had engaged with any of these staff I suspect it would have proved a waste of time anyway. None looked like they probably had a clue about anything in any knowledgeable depth and I could probably have told them more about the products having done a bit of prior research. I walked out of the store in disgust at the non existent service and the diabolical couldn't care less attitude that this store gave out. A potential £1,000 sale lost that day and I'm unlikely to use the website either and will go elsewhere rather than reward such a company as this. Keep antagonising customers like me with serious money to spend and you'll soon be out of business like so many others. Buck your ideas up Curry's PC World and sort your customer relations out rapidly! Later I went to the Apple Store nearby and the contrast was as big as you could get. Approached as I entered and spoken to politely and with knowledge by a lovely woman who had enthusiasm to show me heaps of interesting things. I left having spent £300. If they can do it so can you Curry's PC World, so change your company culture and wise up.