I would give zero stars if the system would let me!!! I bought an item that I could have bought cheaper in 2 places but believing their motto "you can't buy cheaper" I bought from in-store. My bad of course as I should a). not be that trusting and b). have done my research before buying. Anyway, as I couldn't make it back to the store within 7 days decided to email customer services (within the 7 days) with a very simple request, i.e. I saw exact said item £20 cheaper in 2 stores (1 of which you actually said on your website was cheaper). Could you please provide a confirmation slip so that when I do go to the store I can claim the price difference back. Then the excuses started....can't find the purchase details or I can't investigate because of GDPR; your purchase was in-store not online so we can't do anything and you need to go to the store, etc. After approx 15 emails (equating to nearly a month time lapse) I've finally given up when they asked for the details yet again.... I really have got better things to do with my life then reply with the same information. I would seriously advise buying the item from elsewhere!!! Historically, I've always used Currys for the purchase of electrical items as they were always good on price. But never again...bitterly disappointed with their Customer Services and not surprised one bit in their very low rating on Trustpilot!!! Such a simple request to prove and make good but totally failed!!! This has really upset me and I'm the type of person that rarely writes reviews but, when I do, they are normally positive. Well done CurrysPCworld ....BUT for the wrong reasons :-(