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Anonymous
Doesn’t even deserve 1 star!! Purchased a washing machine from currys Team valley Gateshead. start of the month and had it delivered and installed by the delivery men that curry’s use. They came out took out my old washing machine and installed my new one. All was fine and well I was happy to have a new working washer. They left my old washer in the kitchen which I asked as my landlord was going to come and collect the old one as it was his and he would then organise removal, the day after I noticed a cut in my Lino from where the delivery men who delivered it had obviously been shuffling it around the kitchen. Instead of lifting it I seen one of them pushing it around the floor by himself to move it. I stood and watched the whole process, People came to remove the old washer from the kitchen a couple of days later and that is when I became aware of the damage done to my Lino there was a huge slice under where the washing machine was, I got in contact with team know how they got someone from their team to come out, a manager “apparently”.. he came to my house clearly already knowing what he was going to say he seemed in a rush and uninterested. Looked at my Lino in the kitchen told me instantly it’s not been done off a washing machine and told me he would be rejecting it. I couldn’t get a word in edge ways he was rude and abrupt and just seemed like he wasn’t interested at all in anything I had to say talking over the top of me. I know it is because I’m a young girl and if I was a man it would of been a different story he made me feel like an idiot basically calling me a liar to my face, I felt intimidated in my own home! top and bottom of it there wasn’t damage there before they came out and when they had moved the washer and installed the new one there was damage. He was there 5 minutes and just left I wasn’t told what would happen next I wasn’t told anything at all. And I still have had no contact what so ever until I called myself to make a complaint. I will Never ever use this company again I’m now left to pay for new Lino in my kitchen through no fault of my own it’s so frustrating basically being told you are a liar and being left the foot the bill of someone else’s damage. Horrendous service!
4 years ago
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Currys has a 2.0 average rating from 3,454 reviews

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