I ordered a cooker online on the 2nd of march, it couldn't be delivered free for a week(if you pay it can be delivered sooner)strange that. I had a text on the 9th of march from Teamknowhow saying my item will be delivered between 14.35 and 18.35, when it didn't arrive I went on to the track your order site to read the driver was on delivery number 15 about 8 miles away, I was delivery number 17, on the edge of the map it said "order Late", so I assumed he would be here shortly, I waited until 7.40 by which time I could see the driver was heading back up the A30 and clearly not calling today, I rang Currys to be told the driver told them my business was closed, I replied I work from home where I have been all afternoon, my dad had been taken to hospital so it was a frantic afternoon/evening. The driver had clearly not even been anywhere near my place to attempt delivery, I now have no work this morning and an unhappy customer. To be basically called "A Liar" as the driver swears he rang us and got no answer and assumed the business was closed.Yes I do close at 6.00p.m. but I am still here for deliveries. No communication, no apology, rang up to get refund this morning again not "sorry". Oh yeah and when we came home last night we had just missed a call from Currys Survey team at 10.01 p.m. you will be glad I was not there to answer it. have bought countless cookers from here before but never again