Absolute rubbish service, took delivery of our new washing machine 17/03, from the Treforest branch in South Wales in the morning. By around 12.30 my wife noticed water all around the floor, I had to come home from work, it had been badly connected, water all in the units and all over the floor. Tried for about 2 hours to get through to this outfit, no luck, fobbed off with every call. We eventually got through to the manufacturer who has agreed to send someone out Friday. Beware of this team in South Wales, one of the chaps has a black eye patch, if you are getting anything from this outfit, please double check before they leave.