Logic Washing Machine L814WM16 - never worked as it should, will not purchase goods from there again. •5th October: received delivery Immediately raised concerns in Cambridge store that the paint work was damaged, there was water in the drum, and there were loose bolts in an open bag in the drum. The machine was not packed in polystyrene or cardboard and we felt that it could be second hand. Currys could only offer £10 refund. •Cambridge Currys Store Advised that the machine was not spinning properly, and had been left with a drum full of water. I requested refund or replacement 11th October: received a replacement machine •Replacement Not Working Water cold, no lather or bubbles just a grey scummy water which left residue around the door and on clothes. There was also a grating noise from the drum. •Cambridge Currys Store I requested money back or replacement, but they could only send out an engineer. •Element replaced, engineer stated it was lime scale, he left before testing. The repair made no difference, the water was not heating properly, soap was not dissolving, no lather produced •E 30 Error Unable to open the door due to the machine showing an E 30 error. •Cambridge Currys Store Requested a refund or replacement, but just got another engineer. •Second Engineer discovered the replacement heating element the first engineer fitted was a Hoover not a Logic part, not only that, but he had re-used the Logic thermostat part with it. He stated that the old element, which we had kept, was not lime scale damage, but it had been rubbing against the drum. Element and thermostat replaced, set the machine on a cycle and left saying “that modern washing machines do not create bubbles”, and that he would report back what he had found, but did not wait for the cycle to complete. •Machine not Working The only setting that that works, ie, produces a lather, and washes and rinses clothes is 90 degrees which is not acceptable. I have called the Know How team and been told that its later than 28 days so it cannot be replaced, and they take the 28 days from the day the FIRST machine was installed. I have been in store where customer services have been on the line for ages on my behalf and still not sorted. It is a scandal! I could not recommend Know How or the support given to customers, not even for there own products - Logic being a CURRYS brand. Store now closed, can not get through on phone, left with a £200 plus pile of junk!