I received my delivery of a freezer on 17th April, and the delivery man was early and did not phone to let me know so I could not give him instructions as to where to leave it. He dumped it at the front door and luckily we saw him and he was asked if he could bring it round to the back door but he said he had already put his trolley back in the van and he left. We opened the item and it was damaged but because my old freezer was not usable I had to use it because I could not get hold of curry's to complain. I have sent 6 emails but no reply and have held on the phone twice for over an hour with no luck. I know there is a virus but Currys were bad for service long before this happened. My last hope is to actually write a letter but I fear no one will open that. I would never buy from them again even if I am desperate. Just to answer the question below that says How quick did the company reply to your queries NEVER NEVER but there is no tick box for that