Ordered an cordless phone 19.04.20 and received an email 22.04.20 confirming it had been dispatched to Royal Mail. Royal Mail never received it so the problem is with Currys, however their phone options only offer an option for queries about large item orders saying if it's a small item you must contact the deliverer. Have been trying the large items phone option over the last week just to speak to anyone. Been on hold for over 5 hours in total and eventually got through today after 1 hr 42 mins to a bloke working from home. Said I had to speak to the small box team and he'd transfer me and my call would be prioritised. After a further hour the line went dead. There is no way to email them and webchat has disappeared from the website. Appalling customer service. Do not order anything from them for the next few months. You will simply have no way of contacting them in the event of any problem. Whether you receive your goods or not.