have ordered the Acer All-in-one PC via online on 19th of April and it got delivered on 20th of April. I did unpack the item and started working on it on 23rd of April. But I did straight away found it that the product was faulty ( tremendous amount of fan/ hard-disk noise constantly) and I stopped using it. I have been chasing customer service over the phone and web chat for last three weeks and I was spending more than 15 hours to chase you over the phone but I have had no-luck at all. Each time when I called, my call got transferred to every single department without resolving/making any further actions. I did really got frustrated the way that they handle with customers after they have been sent faulty product. I even have been transferred to technical team for basic trouble shooting and they have not done any magic except the power cycling of my PC. But they have provided me reference number 3471571826 as some sort of record to speak with sales/exchange team. But I still have no success on resolving my issue either by fixing the actual problem or exchanging my faulty product. I am in the process of gathering all the evidence to proceed with legal action as lost many thing due to this incident.