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Olivia
Absolutely disgusted with the service Curry’s are running throughout the covid-19 period, and believe me when I say I will NEVER be shopping with curry’s again due to being let down. Ordered the wrong printer ink which is my mistake, tried cancelling the order literally the morning after I ordered it, phoned THREE times all well over an hour and a half to be CUT OFF!! Not to mention I could barely hear the woman answering the phone to transfer me to the appropriate line. By the time all this had happened my order was despatched. I tried contacting live chat online to be told they cannot help me because it’s not a large item even after waiting a good 20 mins just for that, I have emailed twice no response, messaged THREE times on Facebook messenger no response. I am going crazy trying to sort this out. No one has this much free time to sit around waiting to be acknowledged by a company. Everyone can understand it’s difficult at the moment but this is truly truly atrocious and curry’s should be ashamed of themselves. If you cant handle the customer service required online due to this pandemic PLEASE stop selling! I do not want to have to go to a curry’s store when this pandemic is over and take this anger out on the store staff as this is not their fault. It’s poor management from the head office and poor customer service from whoever is handling these phone lines.
4 years ago
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Currys has a 2.0 average rating from 3,454 reviews

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