On the 28th may this year my dad ordered a american style fridge freezer at the cost of £530 he was charged for to he also paid £40 Next day deliveryanyway they only left us with the one saying a refund would take 5 days well he is still waiting then after plugging the new one in well it didnt work and after numerous phone calls on hold for 2 hours a time then to be cut of even live chat was a joke your customer service is the worst i have ever come across my dad needs his refund and a replacemant asap as he has to keep is medication at a temp he is forced to put his meds in a fridge thats used for fishing maggots this is unacceptable and yoy need to sort this befire i take it further