Ordered a undercounter freezer on the 22nd of May. Have received no indication of when or where the freezer will be delivered. Online registration says my order doesn't exist. Customer service either ignored, cut me off or passed on knowing full well no one will answer. Took my money straight away on the day I ordered but when I finally said that I wanted to make a formal complaint, the person I spoke to couldn't find my order and said he would ring me back. Staff clearly working from home and resulted in poor connection and background noise of family home. Shoddy customer service excused by staff as to do with the covid virus. Trying to email or contact starts never ending cycle again so left extremely upset and annoyed.