I had a DAB radio delivered from Curry's a week and a half ago. After trying to use it found it to be faulty. Tried for over 4 days to contact them on the phone, on email and on messenger all to no avail. Also emailed the CEO without any response. Finally after 6 days one of my many emails must have got somewhere! as I had a message the radio would be picked up that day. It was duly collected by DPD (luckily I got a receipt as no paperwork in the parcel at all. Have no idea what is happening about my refund despite starting the inevitable round of phone calls, emails and messenger and getting nowhere. Have had no notification as to if Curry's have received it back. I am an older person, living alone, housebound and isolating and the radio was my one piece of companionship which i have now been without for 2 weeks and no refund to buy another one (from elswhere!) Would not deal with this company again if they were the last shop on earth. If you need to keep away from stressful situations, avoid Curry's PC World like the plague.