I had always held Dixons, Currys and PC World in high regard in the past. However now they are a complete disappointment. I ordered an Oculus Rift S from them 2 months ago and was said to be delivered on the Friday. I took the day off from work on Friday so I could be there for the courier, however no one came. Ever since I have been calling and calling them with wait times of over 4 hours then just giving up... Recently I was I sent an email by them asking how I am enjoy my product? Which is ridiculous. This then prompted me to call them again with no avail. Then I received an email saying my item is out of stock but should have more on the 7th of June and they will notify me by Email/Phone. Which of course has not happened. To be frank I have been left in the dark with really no communication, just come generic emails. Once again I am on the phone to them. I just want a refund... I have been patient and optimistic enough. However I am not sure if I'll get my £400 back from them. This just feels wrong... They take your money, don't deliver your item and then never talk to you. Isn't this a crime, a scam? Regardless I will never be dealing with them in the future and will tell everyone I know to avoid this company.