Absolutely appalling service. I have been trying to reach the customer service team for 2 days (and this is not an exaggeration). Online chat agents simply say they can only deal with new orders. My order that was due for collection was cancelled without explanation. While this is boring and completely unhelpful due to the lack of communication, the gift cards I used to purchase the item are now showing a zero balance and cannot be reused. I am left with no product and Currys have taken my money. There is absolutely no way for me to speak to anyone who can help with the issue. How this company still exists is beyond me. I will never return as a customer and encourage others to stay clear.