First of all I wouldn't have given 1 star that is the only way to start. I went into store to order HOMEGUARD - 8-Channel Full HD Wireless CCTV Kit I was told they didn't stock them and couldn't order for me or answer any Questions I had. I had to go online and speak through a video call who answered the questions and told me they were in stock and I would receive it in 3-5 days. I received a thank you email confirming expected delivery in 5 days. on the day I should have received my order the only thing I got was another email asking for feedback. I then spent the following 5 days calling to get information, they could not give me any as this order was coming direct from their preferred supplier that they could not contact by phone and got no response from internal emails. I was lied to saying the order had been dispatched and twice cut off with no follow up call. In the end I had to go into the store, I did get it all explained that they had no way of tracking my order and could not give me any idea if I would ever get it. I cancelled the order in store, they would not refund me and said it would take a further 3-5 days to get my money back. I will never shop with Currys ever again, has to be the worst customer service ever with no system.