Absolutely shambolic delivery service and customer service!
I ordered a new washing machine online. The delivery driver came in and initially took a look. He was very stroppy, unprofessional, and kept finding problems, without offering any solutions. In the end, we agreed that he would be able to install the new machine, but I wouldn't be able to use it until an engineer was called out, as there is a part missing from the connection. When I asked him and his colleague to put on some shoe coverings that I provided, they became annoyed and walked out, even though I made it crystal clear a few days prior that they would need to wear adequate shoe coverings. They left me with my old disconnected washing machine in the middle of the room, and all my furniture in disarray. This is disgraceful behaviour. In the end, I was forced to cancel my order, as there was nobody from customer services that could offer a resolution. I would rather give my money elsewhere. Also, the delivery drivers had no care or consideration for Covid. Neither of them wore a mask or gloves.
4 years ago
Currys has a
2.0
average rating
from
3,454
reviews
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