AVOID CURRYS PC WORLD, CORSTORPHINE IN EDINBURGH. WORST CUSTOMER SERVICE EVER. Unfortunately I have had to give 1 star as it is not an option to give 0. I ordered a printer for guaranteed delivery to this store. There was a rigamarole even getting this far but EVENTUALLY I got an email saying that the printer was in store. I used the outside collection, duly arrived, parked up in a bay and followed the instruction. I got the message saying I was first in the queue which I could see as nobody else was in any of the other bays used by Curry’s. Just me all by myself. I waited and waited and waited. I was reluctant to go in because of the whole point is to reduce risk etc. While I was waiting various curry staff kept popping out, including someone who looked like he might be a manager (because of the shocking way he was speaking down to his colleagues and barking orders). They came out several times, 3 different people and often all together but none with my printer and although I could clearly see them wondering why I was still waiting nobody checked and instead they got back to the very serious business of reattaching some tape to a traffic cone. After half an hour of waiting and being ignored and since other people started joining the queue by now I decided to mask up and went in. Boy oh boy! It’s really difficult to get anyone’s attention. There were hardly any customers in, I would say more staff than customers but despite this I noticed they all have the same technique, that’s is, avoid eye contact at any cost and speed up to get out of the way wherever possible. When I did eventually get someone he mumbled he couldn’t help and pointed me towards the tech desk. The chap here was lovely and tried very hard to help but I suspect his job was technical support. Initially he had the same luck as me in trying to get someone to help. He spoke with 4 colleagues, all of whom, in front of me the customer, brushed him away all whilst still avoiding my gaze completely. Same helpful man then went to try to retrieve the printer despite the fact i that he was not supposed to leave his desk. After an age and lots more unsuccessful attempts at trying to engage other staff members, one lady suddenly remembers that she had incorrectly marked the printer as having arrived but then realised it hadn’t. Apparently some mix up with numbers. Despite realising this it did not occur to her to contact me to prevent me driving from the opposite side of town. She was completely and I mean entirely and unbelievably nonchalant about it as if it wasn’t incredibly rude that,she, being one the first people the helpful guy had asked, could have saved everyone an awful lot of time and embarrassment. The helpful guy was very apologetic meanwhile the rest of the staff, including the Cone Manager, were just standing about looking uncomfortable. By the way while I was standing waiting there were 2 other people who arrived to pick things up and each of them had a complete carry on as well and were a lot angrier than me. I was told nothing else could be done and I would just need to come back once the printer arrived. They assured me they would call the next day to confirm. No prizes for guessing that of course they didn’t call the next day or the day after but they did call on the 3rd day. The printer turned out to be a late present. The gift for me though is that I will never buy from this company again. Their customer service is completely non existent. And I will, as I already have, share my experience with lots of others. I already have and guess what, it seems that the majority of people who have shopped here all have very similar tales