What an absolute joke of a company please do not buy anything from them, firstly they turn up without my washer on the van to be told that it has been left at the depot, then after speaking to customer service he told me that it was an end of line product and I need to go online to pick another I told him to cancel my order and return my money, I was told that this would take 5 working days this was on the 31st of July. On the 18th of August still no money I decide to call customer services again and after waiting 1hour 10mins was told that due to the covid that it will take 10 to 14 days but because I wasn't happy with his reply and told him that they are using this as a get out he told me he wasn't happy with the call and cut me off. Once again please go elsewhere to buy your electrical goods there are much better companies than this one, I gave it one star because it wouldn't allow me to give no stars.