Bought a asus laptop from them . A few weeks later it had a few problem so took it back for repair. Was informed it would be sent back to asus for the repairs . Three weeks later was informed from currys pc world asus has returned the item and didn't find any problems with it. So I contacted asus regarding this . Asus have never seen or dealt with my laptop. So for three weeks its been sat on a shelf in the shop. So why try and cover things up . Always double check what currys pc world are upto . As of now lost nearly a months cover and still waiting for the return of said item. UPDATE . got a phone call this morning 9/10/2020 laptop repaired. Went into currys pc world (happy). Spoke too tech guys who then brought my laptop out.he then went on and said its working perfect and to check it out. I pressed the power on button and guess what . It had faults again would not boot up . Then informed by tech guys they would restart the system all over again and ring me yet again when its fixed. I then spoke to a manager in store. He stated they won't charge me this time for the repair (lmao) and can they keep hold of it for a few more days to test and sort the problem out. I Asked for a replacement, told no , so they have it still in the store. And as for contacting you on social media or ring you . 5 or more emails . Over 1 hour wait on the phone (charged after 60 minutes) and still no reply from head office . Its a joke. Another email on its way . Sent about another 6 emails today 10/10/2020. I had the laptop about 7 weeks they've had it 4 weeks. I should get a call from the store tomorrow Sunday about it. Keeping my fingers crossed . Honestly try a different store for electrical goods .