Absolutely incredible experience. From the moment I entered the website someone reached out to assist me. From there they asked me what I'm looking for. Guided me through the process of what steps they take. How we can achieve what I want together. Literally from step 1 I felt the weight of stress lift from my shoulders knowing that someone else was looking after the ring build for us. They scouted for the gem, they hand drew designs, the double checked with me on every single detail to ensure it's exactly what I wanted, they made both the engagement and wedding ring, it is perfect, the two rings will join together on the wedding day to join and make it look like one ring. You put a deposit of $100 down while they start working on the process of finding the gem. After they find a gem, they choose 2 or 3 for you to choose between. Different contrasts and everything. After you choose, you then pay 50% of the full price. They then go through a moulding process before making the full ring. Once you are happy with the mould they show you and the 3D drawings. You will then pay the last 50% and the ring gets made. It then undertakes very very close quality control to ensure each part of the ring is perfect. If it's not. They will notify you and continue to do it again. If you aren't happy with it. They will continue to work on it until you are happy. After that. They ship it out. With tracking and estimations. Honestly. I would highly recommend this company to anyone looking to pop the question.