From my initial contact with Custom Made, the concept for a custom ring was given a spark of life. They explained, in thorough detail, how the process would work moving forward. I had the great pleasure of working with Dwayne through the initial creative stages, watching an idea come to images that were detailed and beautiful. Dwayne’s guidance, questions and attention to detail were outstanding. The project was then turned over to Carla for the actual creation of the ring. She explained each step that would occur and was occurring along the journey. Their attention to detail and communication were exemplary! The pictures I was receiving throughout the process were terrific, but the ring arrived and I was beyond ecstatic! Without a doubt, it is a beautiful, heirloom ring that far exceeded my expectations. The jewelers are true artists and fine craftsmen, Dwayne and Carla are exceptional and Custom Made is an overall class act with excellent customer service. Kudos!