I had an extremely specific commission for Custom Made - a seal ring based on an original design by me, as a very special gift for a loved one. Based on the execution of the first Lollard martyr, it was intended for a partner obsessed with the history of heresy in England in the 14th and 15th centuries. See, specific! The team at CM, from the outset, was really friendly, helpful, approachable and informative. They're great at keeping in touch, making sure you're updated every step of the way, and no question is too small or too stupid, which is incredibly reassuring when you're trusting them with something so important to you! When my commission was first completed, I wasn't at all happy with the result, but without turning a hair, my contact at CM took the project back to the rendering stage and had a second iteration produced which completely fitted the bill. That meant it took a little longer than anticipated, but my goodness! The commitment to providing top-quality service is second to none! The recipient was over the moon with the finished piece, and I can confirm that it works excellently as a seal matrix. I would heartily recommend Custom Made.