Hi Wilson & CM Team, Sorry, it's been a busy week lately for me and finally spared a moment to share my experience with this project! Hi, My name is Bran and I found CustomMade from surfing the internet I would say this is my first time ordering a valuable ring online for my proposal plan. Didn't expect it to go so well! I was truly amazed by the first person, Krist the consultant, who plans well and asked about my story from that moment I'm sure that I found the right place to create my proposal ring and then here is how the story of my ring began. I never had a problem worrying the design is not what I wanted. Your team had provided a lot of options and hard work to make the pieces come into real life! I would like to also pull out Jesse for the amazing 3D design! It is so realistic and through that, I can foresee what's going to come into real life, I have no doubt about regretting this project. Finally, without Charm the production lead, I wouldn't have had the chance to see the ring arrives, as he provided me the importer code right after he got back from his holiday, or else it would be taking even longer in our local custom for item clearance or else I would have to postpone my proposal and the engraving on the ring wouldn't be meaningful anymore. It surprised me that the ring arrived in NZ on March 17th after 2 days after the final payment was made. But unfortunately, It takes 3 weeks for clearance due to the receiver is not under my name, I will have to reprocess the whole progress with the broker again. But luckily, It was received on the day before my proposal! Therefore, in my opinion, it would be great if you have an automated system that sends out importer code to the customer, which helps all the international customers progress more flexibly. You guys have been the best and had enlightened my life sparkly. My proposal has been completed and life goes on with a cupid now. In another hand, I'm planning to customize with your team about my wedding ring pairs, still not sure when but we will keep in touch for sure! Thanks for being such an awesome team, CustomMade. I'm honestly appreciated and thankful for the whole progress, especially the one who related to my project plan! P/S: I don't mind to be posted publicly of my provided photos if needed. Cheers, Bran.