I was looking to have a special necklace created for my 1st Mothers Day (May 2022). I was pregnant with twins just before Christmas, but miscarried and I wanted to have something special to remember them by. I found CustomMade via an internet search. I was cautious at first (hard to know what you are gonna get with doing business online these days) but I very pleased with the customer service. They have quick response times to online inquires. And they were very patient with me during the design and quoting portion of my project. I thought the price and turn around time were both very reasonable. And now I have this beautiful, unique piece of jewelry that keeps my twins alive and close to my heart.