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Richard Peach
When I started looking for an engagement ring, I had it in my mind that I wanted to design it myself. I wasn't sure if that was possible or not but I quickly found this website and started looking around. At first, honestly, I was very skeptical. My thoughts were like, "How could someone catch my vision through messages?" or "Can I trust this? Is this legit? How detailed can I get?" There's just a lot of things that you have to watch out for these days on the internet, as most people are aware. After thinking more about it, I decided hey, what could a quick message hurt. I quickly learned even on the first message that this was exactly the site I wanted to use. The staff is genuinely willing and ready to help you. You are able to tell they care about what you want, and will do whatever they can to make sure you get what you want. I was kind of picky with what I wanted, and I never felt like anybody was mad or annoyed that I was like "mmm, no I'd like this and this changed." I changed designs and ideas a lot, having said that, I found the time response on messages and designs/new designs was always very quick. I don't think I waited more than 8 hours without getting a message back or some sort of update on when I should hear back. This is exactly the service and quality I was looking for when I started looking for places that do this. I could go on and on about how pleased I am with this company. Amanda's ring turned out perfect, and she said "YES" on April 28th, 2022! She LOVES the fact that it was all hand picked from the beginning to the end! I gave her the password to my account, so she even went in after the proposal and read all the messages sent back and forth to come up with this perfect design! If anyone out there wants to design their own "CustomMade" engagement ring for their life partner, I suggest you use this company! They treat you very well during the process, and for the life of the product after the fact. If you're reading this, then create a profile and get to work! The people are great :)
2 years ago
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