I really want to say how incredible of an experience this was for me. In today's day and age, it is hard to tell what is real and what is a scam online. I was very nervous to begin this process in this manner, as opposed to buying a ring in person. I was scared because if it was a scam, I don't have any backup money to get "another" ring, and it was really important for me to design this. The constant communication through every step was amazing and very reassuring. They sent drawings and renderings as I explained what I wanted. I thought I wanted something specific at one part, and when they showed my how it would look, I didn't like it so I changed my mind. They gave me different examples of my idea so I always had options as my idea came to life. I NEVER felt rushed by the team. No matter how many times I wanted to change the design, they happily obliged. I also loved that in all the messaging, they kept it personal by saying "Tracy's" ring is in production, or your design is looking awesome "Steve". When it came time to chose the main diamond, they gave me 3 options all at different price points, that were all in my budget and they all had different ratings based on what I preferred. I then took the GIA numbers of the diamonds and did some outside research and they all were priced equally to those sources, so I know I wasn't getting played. It was also VERY helpful to me to be able to pay in two separate payments. That made it a lot easier for me. I am absolutely 100% impressed with the service, communication, craftsmanship and the one of a kind ring they made for me. CustomMade is an exceptional company if you are looking to create something that speaks to your significant other's Love Language. THANK YOU!!