I am extremely pleased with the product, service, and professionalism of Custom Made. I found this company while researching college rings for two of my granddaughters. I was pleasantly surprised when I frequently heard from them with updates on the step by step process. Each person with whom I worked introduced themselves and immediately responded to any questions I had. They went out of their way to make sure I was pleased. The rings are gorgeous, and my granddaughters are thrilled. I have told my friends about this company, and would highly recommend them.