I was looking for a necklace with a custom-made pendant and I wasn't sure where to even start. After some general browsing, I found the CustomMade website and thought I'd give it a shot. After submitting the image for my design I received a response within the same night. From there I was walked through the entire process from material selection and design to necklace dimensions. As someone with no prior necklace experience, I can say that I was very confident throughout the entire process. Would recommend to anyone looking for a personalized piece of jewelry.