I have designed two rings with Custommade and the process was soo simple, at first I was frightened by the unknown and was afraid they wouldn’t understand what I wanted so I sent them a picture and to my surprise they came back and showed me the ring before they started working on it, also I realized in the process of everything that the design I wanted looked Incomplete and very bare they came back with suggestions and show you images every step of the way. I didn’t realize I wasn’t the designer I that I was but with their experience and background in design my ring turned out amazing!!! They also educate all the steps you take and we’ll as keeping you in the loop!!