My husband and I had a "restart" on our marriage 20 years ago, I hadn't worn my original wedding set since and had sold it. 20 years of not having an actual wedding set and my husband told me he wanted to replace it. So I start looking, and looking... and looking.... and could not find what I was looking for. Sure there were pretty rings but nothing that met what I wanted in a set. I told my husband I might not find what I wanted and he said, find it even if you have to have it custom made (within a fairly strict budget). So I started researching where I could have one custom made, but I was sooo anxious about having one made without seeing it in person and the price to do so. I stumbled across CustomMade and after hours of reading reviews, BBB ratings, and a lot of prayers, my husband and I decided to go ahead and start the process. After the first few interactions my anxiety began to lessen. They LISTENED to what I wanted and didn't want, and they were so quick to respond, I went back and forth with the designers so many times, I was afraid they would get tired of me, but they were so patient and quick to make any adjustments or changes. They mean it when they say they aren't happy until you are 100% satisfied! The options they give you are just wonderful and I was shocked to find that I could get the ring of my dreams set in platinum, with diamonds and sapphires within my budget! Continuing through the process, I got an email stating, it's done BUT.... yep there was a but! During the quality checks, there was a gap in the ring that was not supposed to be there! They wouldn't send out a ring that did not meet their standards, they sent me details photos of the gap and explained the circumstances. They completely remade my ring from scratch to make sure it met the quality standards. While I hated this due to the time delay and remaking it took markedly longer than the original process, the next set of pictures I got showed me everything looked exactly as we had planned and I had a lot of comfort in knowing they set such high standards for their pieces. Shipping was BEYOND fast (they overnighted it!) I now have the most stunning ring on my finger I have ever seen. It is everything I had hoped for and more. Thank you so much CustomMade for making a 20-year dream a reality, above and beyond my highest expectations. Attached are photos of the CAD drawing, and finished product that photos just don't do justice to!