I just have to say that working with Custom Made and their team has been one of the best customer service experiences I've encountered. From beginning to end, it was an amazing experience. From Jerrold, the Jewelry consultant, to Oshin, the Gem Expert, to finally, the amazing Production Lead, Eula - everyone was very prompt and professional in their responses and was very clear in making sure I understood the entire Custom Made process ensuring a very positive experience. I simply love my one-of-kind ring and am very impressed with the details and quality Custom Made was able to execute. I look forward to working with them again very soon.