I worked exclusively with Jon, who spent a great deal of time with me checking back with me as wach detail of the ring was conceptulized until the finished product was delivered. The ring was an original design which Jon drew up for my approval, upon my approval and initial deposit, he proceeded to draw have the mold made, the gold 18K pored into the mold and then showed the ring as it appeared out of the mold and again asked if it met my expectainions, or if I needed things changed upon my final approval, Jon then has it filed smooth and hand buffed to a fine finish. Overall, I would give Jon and the Custom Made corporation and outanding a++++