I researched quite a bit looking for a certain type of band. I know a lot of jewelry stores talk about the diamond, but the band to me was more important. This was usually because they just swap bands around and the diamond and call it custom. Well, custom made doesn't do that. It's really 100% custom. When my girlfriend sent me their website, I was very skeptical so I kept searching for the band. It was ridiculously hard finding this type of band which was called an ariel half bezel bypass. In the end, there were limitations so I took a chance...still skeptical. I talked to the staff and they ran through the whole process with me. This was SOO smooth that now that it's all finished, I wish I did this sooner. From the band, to the diamond, to the creation...they involve you in every process and YOU make the call to move on. They don't move on without you. They also keep their deadlines very well. If they tell you a date, then be sure that's when they will contact you the latest. I really enjoyed this entire process, they made an ideal ring that I could only dream of with other stores. This was also very affordable for me as I went over budget slightly (only because I know my girlfriend's personality...had to go up a little more). I'm beyond pleased with their service and have every intention to return for them to also develop a wedding band to match this ring. I posted a picture they sent me of the ring below because my pictures were just worse and blurry. Yes, the ring is smaller than the picture appears, but they are just trying to show you the close up shots. The measurements are accurate....just doesn't hit you until you pick it up.