CustomMade did a fantastic job bringing my thoughts to life for my (now) fiancee's ring! I'm not the most creative one, so I definitely needed some hand holding, and the team did an amazing job and was extremely communicative all the way through. I worked through several different staff members, and all of them were highly knowledgeable, courteous, and friendly, and made the experience very positive. Most importantly, the final product looks amazing, and she loves it! It was also quite affordable (more so than I had anticipated), which is obviously a plus. So happy I worked together with them on this!