We’re looking for a custom-made jewellery piece, I found it difficult on the Internet to find what I was looking for, and to determine if these websites were legitimate or not. I did some research on custommade.com and found reviews to be positive, and what seems to be legitimate. In the end, they were. They were very customer service oriented with great communication of the process and steps all along the journey to getting my piece made. I could not be more thrilled with how our Medallion pieces turned out with our family crest and cannot say enough about how thorough The communication and customer service was with this company. Highly recommended. Would definitely order from them again anytime.