I am impressed with the service they provide. The ring I was looking for was so specific and different but they helped me realize my dream and were very detailed and friendly in every part of the process. They worked quickly, efficiently and kept in constant contact with me. They didn't stop until I was satisfied with the result, which wasn't difficult because they are truly amazing. I thank Mikha, Ken, Bridgette, Rafa, Chermalyn and everyone who worked on this very special project for me. I will never forget the moment I received the ring, the package is so beautiful and the extra gift of the kit is very thoughtful and special. I will definitely recommend this jewelry store to everyone!