While I am overall satisfied with the ring, I had quite a few hiccups along the way to include the final product. Trying to get one of the designs was very painful and when I got the ring in the mail, a piece of the bottom of the moon was shaved off. This was not mentioned in the initial consultation or design. Design occasionally felt rushed as I tried to get the right designs on the side of the ring and felt I generally wasn't getting any help from the "specialists" I was working with. When I would message and ask something they would throw back more and more stuff that just looked rushed and gave very little help. It felt like they threw the jpeg or picture into the machine and if it turned out terrible, they just gave it back to me with the bad image saying they loved the design. This continued even after I had paid and went onto CAD portion. I intend to keep the ring and am happy with it but felt it could have been better. While I am likely to recommend to a friend who wants theirs completely custom, I will caveat to them the importance that they need to get it right and shouldn't rely on any help from the people they are working with.