I recently had the pleasure of purchasing a stunning engagement ring from CustomMade, and I am beyond impressed with the entire experience. The knowledgeable and friendly staff provided personalized attention, guiding me through the design stages with genuine enthusiasm. Then, continued to provide warm updates as the ring was being made. The craftsmanship of the jewelry is truly unparalleled, showcasing a perfect blend of timeless design and impeccable quality. What truly sets CustomMade apart is the exceptional customer service; they made the entire process seamless, ensuring that I felt valued and well-informed throughout. Upon delivery day (and a day before the planned proposal) there was a snafu with the delivery truck and even though there was nothing they could do, the CustomMade team was able to support from afar. I wholeheartedly recommend CustomMade to anyone seeking not only a beautiful piece but also an unforgettable and delightful shopping experience.