I was searching for a mother's ring for my wife. After speaking with a number of jewelers and a great deal of searching online I couldn't find quite the right piece and began looking at having a custom ring made. I found Custom Made and after reviewing some of their work I decided to start a quote to see if they could put together what I was looking for starting with a rough description of the ring a couple of pictures of some pieces with elements I'd like to incorporate. I received a first response the same day and started the design and review process. The interactions with the design and build team were absolutely fabulous with extremely fast responses, clear asks, and very good adjustments based on my feedback. The first drawings were completed in three days and in under a week I had the first renderings. I started my design with Aleni on the Custom Made team who was absolutely outstanding throughout initial design and then transitioned to Lei for the design and rendering process. In both cases they were engaged and eager to design exactly what I was looking for while being very conscious of the budget. It was actually a lot of fun to see the designs move so fast and to see my vision for the ring in the designs evolve. The total process took less than 2 months including the construction of the ring and delivery and the price was extremely reasonable for the high quality of jewelery that we received. The final ring we received was exactly what I'd wanted and my wife is incredibly happy with the piece. I am absolutely planning to buy additional pieces from Custom Made and I've already recommended them to a number of friends.